How do I create an FTP Account?

When we create your cPanel account, the system automatically creates a "master" FTP account which provides access to all of your accounts folders. There are times when you may wish to have separate FTP accounts for different areas of your website - maybe you have clients who wish to upload or download files from your website but making sure that they are unable to see anything else on your site. Using Free FTP software like Classic FTP, FileZilla, Cyberduck you can easily drag and drop files from your own computer to your hosting account.

By the way, in case you are interested, FTP stands for File Transfer Protocol.

How to add additional FTP accounts :

  1. Log in to your cPanel account.
  2. Scroll down the main page to "Files" and click on the "FTP Accounts"
  3. Add a name which will make up the FTP username
  4. Add a password.  (Our system will tell you how good it is!)
  5. Repeat and add the password again
  6. Choose which directory to give access to.  (Careful as you could give someone access to the wrong part of your site!)
  7. In Quota, select the maximum directory size you want this account to have access to, up to your maximum disk allowance.
  8. Click on "Create" to save details
  9. Click on "Home" in the top left corner to return to main screen.

Once you have set up a FTP Account, you will need the client software configuration details. Be very careful as adding the wrong information may result in blocked access.

Click here to watch a video Tutorial