Knowledge Base - Terms and Policies
Terms & Conditions for :-
Dedicated Server,
Shared Server,
Co-location,
IP Transit,
Storage,
Rack Space
This is important information so please read and if you are unsure about anything please contact us before proceeding as paying for any of our services means you agree and will abide to the terms set out below.
TERMS OF SERVICE (TOS)
• All customers are required to provide valid contact details, including a telephone number and email address and must inform us of any changes. Our systems allow for you to update these details quickly and easily.
• Payment terms for all invoices and services are strictly 7 (SEVEN) days from date of invoice. Payments are made one month in advance for all services.
• UK Net Hosts Ltd t/a Cheap Business Hosting automatically charge late payment fees should your payment fail to reach us a within the specified 7 day payment period from date of invoice. Any additional charges, such as late payment fees, will be invoiced separately to your account. Non-payment of these additional charges may lead to service suspension.
• After 7 days, your account will be placed on hold.
• Failure to pay after 14 days will lead to immediate termination of any services currently provided and possible loss of data if the equipment is owned by UK Net Hosts Ltd. Co-located Servers will not be released until all payments have been settled. You will receive one reminder prior to disconnection and cancellation.
• UK Net Hosts Ltd do not offer refunds for servers and services purchased in advance.
• You must inform the Accounts department at least 2 working days before your billing date if you intend to cancel otherwise you will be invoiced for the next billing cycle.
• Cancellation requests should be sent to accounts@cheapbusinesshosting.co.uk. We also request that you raise Support Ticket to the Accounts dept as confirmation. Failure to comply with this procedure will result in your account charged for the next billing cycle.
• In-House Remote Hands Services, if not included as part of your product package, are charged at £35 per half-hour (30 minutes) plus VAT - the first 5 minutes during business hours free of charge.
You agree not to use undertake any of the following – if you are found to have contravened these rules ALL services will be ceased immediately without warning :-
• Upload, post or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene (illegal pornography), libellous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable.
• Could cause harm to minors in any way.
• Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
• Forge headers or spoof or monitor/sniff IP packets.
• Forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content or Third Party Content transmitted via the Site.
• Upload, post or otherwise transmit any Third Party Content that you do not have a right to transmit under Law or under contractual or fiduciary relationships.
• Upload, post or otherwise transmit any Third Party Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.
• Upload, post or otherwise transmit any unsolicited or unauthorised advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those areas of the site(s) that are designated for such purpose.
• Upload, post or otherwise transmit any Third Party Content that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
• Promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals.
• Do anything that, in the opinion of UK Net Hosts Ltd, is likely to bring the service into disrepute.
• IRC services may not be run on our network.
Please contact us for clarification on any of the above.
UK Net Hosts Ltd will take reasonable steps to safeguard the security of any information you input to the site or send to us on the internet. You are responsible for the security and confidentiality of your customer area’s username and password. You are also responsible for all data backups.
UK Net Hosts Ltd may, without notice, suspend restrict or terminate your access if such access shall prejudice the efficiency or integrity of the Site. If your server is attacked (DDoS) then we reserve the right to remove your server from our network without notice pending further investigation(s).
UK Net Hosts Ltd shall report if appropriate misuse or abuse of the Site by you to any regulatory authority or, in the case of criminal matters, the police.
Limitation of liability
UK Net Hosts Ltd (‘the Company’) shall not be liable for any direct, indirect or consequential loss or damages you may incur or suffer arising out of or in connection with your use of any service provided by the Company or any of its affiliates, which shall include, but without limiting the generality of the foregoing, the following matters :-
• Delay or inability to use the service or a Linked service
• Reliance upon Third Party Content
• Loss of confidentiality
• Termination of your access
• Virus transmitted
• Failure of communication media
• Unauthorised access to your server/computer
• Theft
• Loss of, or damage to, any data or other information or property
Please note that this limitation excludes network issues which are dealt with by our SLA - please see the SLA article for further information.
Data Storage additional terms :-
• UK Net Hosts Ltd will endeavour to provide a full and fault free service at all times.
• It is your own responsibility to encrypt your data before transmission onto our network.
• UK Net Hosts Ltd do not encrypt any data the you may send or store on our storage/backup systems.
• In the unlikely event of data loss UK Net Hosts Ltd will not be held responsible for any losses you may incur.
• UK Net Hosts Ltd recommend that customers make their own daily data backups at all times to minimize any impact should a data loss occur.
• Customers with 2-way replication services will receive a Service Level Agreement (SLA) for any outage periods, should they occur, as detailed below.
• Customers with 1-way replication will be notified at least 7 days in advance of any maintenance works that may require your service to be temporarily interrupted.
SERVICE LEVEL AGREEMENT (SLA)
Every Dedicated and Co-located Server customer benefits from the following SLA guidelines :-
Data Transmission SLA details including latency :-
• 99.9% SLA Uptime
• > or = 45ms European latency
• > or = 135ms USA latency
• > 0.01% packet loss
Should our network performance (packet loss and/or latency) fall below the above mentioned specifications credit up to 5% of the monthly total will be awarded.
As mentioned, our SLA base level is 99.9% uptime.
Should the network fall below this level for any reason we will offer the following credits :-
• 95% to 99.8% = 10% monthly credit
• 90% to 94.9% = 25% credit
• 89.9% or below = 40% credit
Storage/Backup Service Level Agreement
Customers who purchase our 2-way replication backup service will receive a 100% SLA. If the service fails at any time we will refund you 100% of that months fees.
Customers with standard 1-way replication do not receive a service level agreement.
To claim for any of the Service Leval Agreements pleae raise a support ticket at the time the issue(s) is first noticed and is verfiable by one of our support team. Retrospective claims, following an event, will not be accepted.
By paying for any service offered by UK Net Hosts Ltd, you agree that these credits are your sole remedy in respect of any failure by the Company to meet the service levels and that there are no other rights or remedies available at law. The laws of England and Wales shall govern these terms.
SLA uptime is monitored on rolling monthly periods.
Privacy Policy
UK Net Hosts Ltd trading as Cheap Business Hosting are committed to protecting the privacy of its users. The following information outlines our privacy and data protection policy for this website.
Third party partners of UK Net Hosts Ltd and other websites you may access via UK Net Hosts Ltd, have different privacy policies and are not subject to this privacy policy. UK Net Hosts Ltd recommends that you read the privacy statement of each such website to find out how they protect your personal information.
If you have any requests concerning your personal information or any queries with regard to these practices please contact our support team for further advice.
Collection and Use of User Details
When you register at UK Net Hosts Ltd, we may collect personal details about you. Personal information such as your name, address, email address and job title is collected via UK Net Hosts Ltd's registration forms.
When you visit the UK Net Hosts Ltd site, we will collect web site usage information and information about your computer and internet connection, including your computer's IP address, the type and version of browser and operating system you use, your internet domain and, if you arrived at UK Net Hosts Ltd via a link from another website, the URL of the linking page.
We may use this information to :-
• fulfil orders
• personalise the content you will see based on your personal characteristics or preferences
• notify you of relevant new products and features on UK Net Hosts Ltd (if you opt in to receiving such information)
• notify you of promotions from UK Net Hosts Ltd (if you opt in to receiving such information)
• ensure, as far as is practical, that our site is compatible with the browsers and operating systems used by the majority of our visitors.
We also use the information for in-house research to :-
• improve our understanding of customer needs in developing UK Net Hosts Ltd
• build marketing profiles
• aid strategic development
• manage our relationship with our customers and affiliates.
The results of all such research and analysis will be presented as anonymous or aggregated information and will not reveal any personal facts about individual customers.
UK Net Hosts Ltd is has taken steps to ensure that high standards of data protection are adhered to in its offices for all the forms of processing mentioned above.
Security Policy
UK Net Hosts Ltd has appropriate measures in place to ensure that users' personal details are not misused, accidentally destroyed, lost or altered within the UK Net Hosts Ltd server environment.
Occasions will arise when customer information is passed outside UK Net Hosts Ltd to other data processors (e.g. fulfillment companies, database consultants etc.) but they will only act upon instruction from UK Net Hosts Ltd in order to perform the services required.
Transfer of Personal Data Overseas
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis.
Therefore, by browsing UK Net Hosts Ltd and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
Changes to this statement
Due to changes in legislation and best practice or enhancements to functionality and content on UK Net Hosts Ltd we may make changes to our privacy policy and will reflect those changes in this statement, so please check here from time to time.
Acceptable Use Policy
The Acceptable Use Policy (as amended, modified or supplemented from time to time as set forth on UK Net Hosts Ltd’s website, this “AUP”) of UK NET HOSTS LTD trading as Cheap Business Hosting. (“UK Net Hosts Ltd”), is designed to :-
(i) protect UK Net Hosts Ltd’s customers, users of UK Net Hosts Ltd’s website, Products and Service, UK Net Hosts Ltd’s Network and physical infrastructure and third parties,
(ii) further compliance with all relevant laws and regulations
(iii) promote the security and availability of UK Net Hosts Ltd’s website, UK Net Hosts Ltd Network and physical infrastructure and
(iv) regulate and restrict the use of all products and services (including, but not limited to the Products and Services) provided by UK Net Hosts Ltd, its website, UK Net Hosts Ltd Network and its physical infrastructure (“UK Net Hosts Ltd Services”).
This AUP applies to each user that subscribes for UK Net Hosts Ltd Services (“Customers”), all users of UK Net Hosts Ltd Services and all users that access or utilise UK Net Hosts Ltd’s website, UK Net Hosts Ltd Network or its physical infrastructure, whether or not such users are customers of UK Net Hosts Ltd, including the customers of our Customers (“Third Party Users”), and every server or network device that is under each User’s control and attached to UK Net Hosts Ltd Network or physical infrastructure as a part of UK Net Hosts Ltd Services (a “Server”). The term “User” as used in this AUP means both Customers and Third Party Users.
This AUP is incorporated by this reference into each Customer’s Terms of Service and Service Level Agreement. This AUP should be read in conjunction with UK Net Hosts Ltd’s Terms of Service, UK Net Hosts Ltd’s Service Level Agreement and UK Net Hosts Ltd’s Privacy Policy. Capitalised terms used herein without being defined herein shall have the meaning ascribed to such capitalised term in the Terms of Service, the SLA or the Privacy Policy, as applicable. Customer’s use of UK Net Hosts Ltd’s website, UK Net Hosts Ltd Network, the Products and Services is also subject to Customer’s acceptance and compliance with the Terms of Service, the SLA and this AUP. Current copies of UK Net Hosts Ltd’s Terms of Service, SLA and Privacy Policy may be reviewed or printed by Customer at the Legal section of UK Net Hosts Ltd’s website.
CUSTOMER HEREBY REPRESENTS AND WARRANTS THAT IT HAS READ, UNDERSTOOD AND ACCEPTED THE TERMS OF THE TERMS OF SERVICE, THE SLA AND THIS AUP.
UK Net Hosts Ltd reserves the right to amend or modify this AUP from time to time, and a User’s use of UK Net Hosts Ltd Services, UK Net Hosts Ltd’s network and physical infrastructure after changes to the AUP are posted on the legal department page of UK Net Hosts Ltd's website (www.cheapbusinesshosting.co.uk) will constitute the User's acceptance of any such amendments or modifications.
Customers are responsible for complying with this AUP and for violations attributable to their customers and users, whether authorised or not by a Customer or UK Net Hosts Ltd. Customers must take all reasonable steps to ensure that their customers and users will comply with this AUP. This AUP does not :-
(a) obligate UK Net Hosts Ltd to monitor, review, or police the data and content residing on UK Net Hosts Ltd Network or
(b) create any obligation or duty of UK Net Hosts Ltd to any party that is not a Customer, including, but not limited to, any Third Party User.
Unless and until notified, UK Net Hosts Ltd is not likely to be aware of any violations of this AUP or any violations of law.
UK Net Hosts Ltd expects all Users to notify us of any violations of law or violations of this AUP.
UK NET HOSTS LTD EXPRESSLY DISCLAIMS ANY LIABILITY FOR THE DATA AND CONTENT TRANSMITTED THROUGH OR INTERMEDIATELY, TEMPORARILY OR PERMANENTLY STORED ON UK NET HOSTS LTD NETWORK OR ANY SERVER AND FOR THE ACTIONS OR OMISSION OF USERS.
Prohibited Content
Users shall not allow the posting, transmission, or storage of data or content on or through UK Net Hosts Ltd Services, UK Net Hosts Ltd Network or its physical infrastructure which, in UK Net Hosts Ltd’s sole determination, constitutes a violation of any UK or International law, regulation, ordinance, court order or other legal process (“Applicable Law”). Users shall be responsible for determining which Applicable Laws are applicable to their use of UK Net Hosts Ltd Services. Prohibited content includes, without limitation :-
(a) content or code that facilitate any violation of, or describe ways to violate, this AUP or
(b) “harvested” addresses or information
(c) “phishing” websites, or
(d) “spamvertising” sites.
A User shall not knowingly host on its Servers, use UK Net Hosts Ltd Services or transmit over UK Net Hosts Ltd Network, any material believed by UK Net Hosts Ltd to constitute child pornography.
In addition to any other actions it may take under this AUP, UK Net Hosts Ltd reserves the right to cooperate fully with any criminal investigation of content located on a Server that constitutes alleged child pornography or an alleged violation of Applicable Law.
Users’ Security Obligation
Users must use reasonable care to ensure the security of each Server, UK Net Hosts Ltd Network and its physical infrastructure. A Customer is solely responsible for any intrusions into, or security breaches of, any of its Servers, except as otherwise covered by a specifically designated security administration or firewall security service package ordered by the Customer. UK Net Hosts Ltd reserves the right to disconnect without refund or the provision of service credit any Servers which disrupt UK Net Hosts Ltd Network or any hardware objects on the network as a result of a security compromise.
Network Abuse
Users are prohibited from engaging in any activities that UK Net Hosts Ltd determines, in its sole discretion, to constitute network abuse, including, but not limited to, the following :-
• Introducing or executing malicious programs into any network or server, such as viruses, worms, Trojan Horses, and key loggers.
• Causing or initiating security breaches or disruptions of network communication and/or connectivity, including port scans, flood pings, email-bombing, packet spoofing, IP spoofing, and forged routing information.
• Executing any form of network activity that will intercept data not intended for the Customer's server.
• Evading or circumventing user authentication or security of any host, network or account, including cracking, brute-force, or dictionary attacks.
• Interfering with or denying service to any user, host, or network other than the Customer's host, such as a denial of service attack or distributed denial of service attack.
• Conduct designed to avoid restrictions or access limits to specific services, hosts, or networks, including the forging of packet headers or other identification information.
• Soliciting the performance of any illegal activity, even if the activity is not performed.
• Using any program or sending messages of any kind, designed to interfere with or disable a user's terminal session.
If you believe that a violation of this AUP has occurred please contact our support team detailing the potential violation(s) – please provide as much information as is practically possible.
Intellectual Property Infringement Policy
Users may not transmit, distribute, download, copy, cache, host, or otherwise store on a Server, UK Net Hosts Ltd Network or its physical infrastructure any information, data, material, or work that infringes the intellectual property rights of others or violates any trade secret right of any other person. UK Net Hosts Ltd has the right to disable access to, or remove, infringing content to the extent required under any law or regulation, including the Digital Millennium Copyright Act of 1998.
If any Customer or any Third Party User, including those that are customers of our Customers, repeatedly violates UK Net Hosts Ltd's Intellectual Property Infringement Policy, any copyright law or any other intellectual property right, UK Net Hosts Ltd reserves the right to:-
(i) suspend permanently or terminate UK Net Hosts Ltd Services of such Customer and/or
(ii) suspend permanently or terminate the access to UK Net Hosts Ltd Services, UK Net Hosts Ltd Network or its physical infrastructure by such Third Party User.
E-mail and Anti-Spamming Policy
Users may not :-
(i) send unsolicited bulk messages over the Internet (i.e., “spamming”),
(ii) create fake weblog or weblogs which are intended or reasonably likely to promote the author’s affiliated websites or to increase the search engine rankings of associated sites (i.e., “splogs”) or
(iii) send spam to weblog sites or automatically post random comments or promotions for commercial services to weblogs (i.e., “spamming blogs”).
Users must comply with all relevant legislation and regulations on bulk and commercial e-mail, including the CAN-SPAM Act of 2003.
Mass Mailings – Users may not send mass unsolicited e-mail, which is email that is sent to recipients who have not Confirmed Opt-In or Closed-Loop Opt-In in to mailings from the User. Users who send mass mailings must maintain complete and accurate records of all consents and opt-ins and provide such records to UK Net Hosts Ltd upon its request. If a User cannot provide positive and verifiable proof of such consents and opt-ins, UK Net Hosts Ltd will consider the mass mailing to be unsolicited.
Mailing Lists – Users are prohibited from operating mailing lists, listservs, or mailing services that do not target an audience that has voluntarily signed up for e-mail information using a Confirmed Opt-In or Closed-Loop Opt-In process or that has made their e-mail addresses available to a User for distribution of information. Users who operate mailing lists must maintain complete and accurate records of all consents and Confirmed Opt-In or Closed-Loop Opt-In elections and provide such records to UK Net Hosts Ltd upon its request. If a User cannot provide positive and verifiable proof of such consents and Confirmed Opt-In or Closed-Loop Opt-In elections, UK Net Hosts Ltd will consider the list mailing to be unsolicited.
Any User-maintained mailing list must also allow any party on the list to remove itself automatically and permanently.
Other prohibited activities include, without limitation, the following :-
• Use of UK Net Hosts Ltd Network for the receipt of replies to unsolicited mass e-mail.
• Forgery of e-mail headers (“spoofing”).
• Spamming via third-party proxy, aggregation of proxy lists, or installation of proxy mailing software.
• Configuration of a mail server to accept and process third-party messages for sending without user identification and authentication.
• Hosting web pages advertised within “spam e-mail” sent from another network (“spamvertising”).
• Hosting web pages or providing services that support spam.
• Any other unsolicited bulk messages, postings, or transmissions through media such as weblog posts, IRC/chat room messages, guestbook entries, HTTP referrer log entries, usenet posts, pop-up messages, instant messages, or SMS messages.
• Instructing others in any activity prohibited by this AUP.
If any Customer or any Third Party User that is a customer of our Customer uses UK Net Hosts Ltd Services, UK Net Hosts Ltd Network or its physical infrastructure in a manner that causes UK Net Hosts Ltd to be “blacklisted” or blocked, UK Net Hosts Ltd reserves the right to :-
(i) suspend permanently or terminate UK Net Hosts Ltd Services of such Customer and/or
(ii) suspend permanently or terminate the access to UK Net Hosts Ltd Services, UK Net Hosts Ltd Network or its physical infrastructure by such Third Party User.
Operating UK Net Hosts Ltd Service on behalf of, or in connection with, or reselling any service to persons or firms listed in the Spamhaus Register of Known Spam Operations database at http://www.spamhaus.org shall constitute a violation of this AUP.
Block Removal – If, as a result of a Customer’s actions, UK Net Hosts Ltd’s mail servers or IP address ranges are placed on black hole lists or other mail filtering software systems, UK Net Hosts Ltd will charge Customer £100 + VAT upfront and £100 + VAT per hour thereafter for any necessary remedial actions.
IP Allocation
A Customer shall not use IP addresses that were not assigned to it by UK Net Hosts Ltd.
UK Net Hosts Ltd reserves the right to suspend the network access of any server utilising IP addresses outside of the assigned range.
IRC Policy
Customers may not operate and maintain IRC servers which connect to global IRC networks such as Undernet, EFnet and DALnet. Use of IRC plug-ins, scripts, add-ons, clones or other software designed to disrupt or deny service to other users is prohibited. Harassing or abusive IRC activity is expressly prohibited under the AUP, including :-
(i) disruption or denial of service or
(ii) the use or joining of “botnets” or the use of IRC BNC’s or other proxy and re-direction software.
If a Customer’s IRC servers are frequently compromised or attract denial of service or distributed denial of service attacks that disrupt or denies service to other Customers or users, UK Net Hosts Ltd may null-route, filter, suspend, or terminate that Customer’s service.
Usenet Policy
Usenet posts and content must conform to standards established by the Internet community and the applicable newsgroup charter.
UK Net Hosts Ltd reserves the right to determine whether such posts violate the AUP.
Legal Investigations
Users will cooperate and comply with any civil or criminal investigation regarding use of UK Net Hosts Ltd Services, UK Net Hosts Ltd Network or its physical infrastructure or content located on its Servers or transmitted using UK Net Hosts Ltd Services, UK Net Hosts Ltd Network or its physical infrastructure, including, without limitation, the following :-
• discovery orders
• subpoenas
• freeze orders
• search warrants
• information requests
• wire taps & electronic intercepts and surveillance
• preservation requests
• and any other order from a court, government entity or regulatory agency (each an “Investigation”).
UK Net Hosts Ltd may charge a User or any person seeking compliance with an Investigation for the reasonable costs and expenses associated with UK Net Hosts Ltd’s compliance with any Investigation. UK Net Hosts Ltd reserves the right to comply with any Investigation without notice to a User. Customers shall not be entitled to a refund or any service credits, and UK Net Hosts Ltd shall not be in default under any agreement for UK Net Hosts Ltd Services, if its compliance with any Investigation causes a User to incur downtime or requires the sequestering of all or a portion of the Servers. UK Net Hosts Ltd also reserves the right to disclose information relating to Users and their use of UK Net Hosts Ltd Services, UK Net Hosts Ltd Network or its physical infrastructure or information transmitted, owned by or stored by or on behalf of any User, if such information is disclosed in connection with an Investigation or in order to prevent the death of or bodily harm to any individual, as determined by UK Net Hosts Ltd in its sole discretion.
Violations of AUP
UK Net Hosts Ltd may enforce this AUP, with or without notice to a User, by any action it deems reasonable, in its sole discretion. In addition to the remedial provisions provided elsewhere in this AUP, UK Net Hosts Ltd may :-
• Disable access to a User’s content that violates this AUP.
• Suspend or Terminate a User’s access to UK Net Hosts Ltd Services, UK Net Hosts Ltd Network or its physical infrastructure.
• Remove DNS records from Servers.
• Block mail or any other network service.
• Effect IP address null routing.
• Take legal action against a User to enforce compliance with this AUP.
Reporting Violations
If there is a violation of this AUP direct the information to the Abuse Department at abuse@uknethosts.co.uk
To assist us in our investigations and assuming they are available, please provide the following information :-
• The IP address used to commit the alleged violation.
• The date and time of the alleged violation, including the time zone or offset from GMT.
• Evidence of the alleged violation - E-mail with full header information provides all of the above, as do system log files.
Other situations will require different methods of providing the above information. UK Net Hosts Ltd may take any one or more of the following actions in response to complaints :-
• Issue written or verbal warnings.
• Suspend the User's newsgroup posting privileges.
• Suspend the User's account.
• Terminate the User's account.
• Bill the User for administrative costs and/or reactivation charges.
• Bring legal action to enjoin violations and/or to collect damages, if any, cause by violations.
If any User uses UK Net Hosts Ltd Services, UK Net Hosts Ltd Network or its physical infrastructure in a manner that exposes UK Net Hosts Ltd to potential liability, as reasonably determined by UK Net Hosts Ltd, UK Net Hosts Ltd may suspend permanently or terminate the access to UK Net Hosts Ltd Services, UK Net Hosts Ltd Network or its physical infrastructure by such User.
The remedial actions set forth in this AUP shall not be construed in any way to limit the actions or remedies that UK Net Hosts Ltd may take to enforce and ensure compliance with this AUP.
UK Net Hosts Ltd reserves the right to recover any and all expenses, and apply any reasonable charges, in connection with a User’s violation of this AUP. No refund or service credits will be issued for any interruption in service resulting from violations of this AUP.
UK Net Hosts Ltd reserves the right at all times to investigate any actual, suspected, or alleged violations of this AUP, with such investigation to include accessing of data and records on, or associated with, any Server, UK Net Hosts Ltd Network or its physical infrastructure.
Prohibited Activities
• forging, misrepresenting, omitting or deleting message headers, return mailing information, or Internet protocol addresses, to conceal or misidentify the origin of a message
• creating or sending Internet viruses, worms or Trojan horses, flood or mail bombs, or engaging in denial of service attacks
• hacking, and/or subverting, or assisting others in subverting, the security or integrity of our products or systems
• soliciting the performance of any illegal activity, even if the activity itself is not performed
• threatening bodily harm, or encouraging bodily harm or property destruction
• harassing another, or encouraging harassing behaviour
• engaging in outright fraud, or using services to engage in scams like pyramid schemes
• collecting personal information about others without their knowledge or consent
• instructing others in prohibited activities
• using services to disseminate or display images classified under U.K. law as child pornography, child erotica (regardless of literary or artistic merit) and/or bestiality
• and/or acting in any manner that might subject UK Net Hosts Ltd to unfavourable regulatory action
• subject us to any liability for any reason, or adversely affect UK Net Hosts Ltd’s public image, reputation or goodwill, as determined by us in our sole and exclusive discretion
• creating fake weblog or weblogs which are intended or reasonably likely to promote the author’s affiliated websites or to increase the search engine rankings of associated sites.
• sending spam to weblog sites or automatically posting random comments or promotions for commercial services to weblogs.
