Knowledge Base - Domains

An introduction into transfering a domain name

When you register a domain name, you can in most cases move it from one registrar to another but there are a few TLD's [Top Level Domains] that can not be switched between registrars - you should have been informed of this at the time of ordering. The transfer process is quiet easy and can take between 24 to 72 hours to complete depending on the registrar you are originally registered with or what kind of domain name you have.

If your Domain name is a .uk (.co.uk, org.uk, .net.uk, plc.uk etc) it is held with Nominet who do not charge to transfer a domain from one to another registrar.  They do however charge £10 + VAT to change the registrant details [the current legal owner] but this cost would only apply if you sell the name on to a different person or company.

If you have a non-UK domain, you will incur a charge for moving it as we are charged by the governing body.  Some of you may also be charged an "Administration Fee" by your existing registrar to move or released your domain name.

If you have any questions about transferring domains please contract our team - we are here to help!

If I transfer my domain to you, will you charge me?

There are two parts to this answer. Please read this carefully so you understand how the registration and transfer of domains works.

If you are transfering the following domains, we will not charge you anything to do so. However your current registrar or hosting provider may charge you an "administration charge" for releasing the domain name.

Nominet, who maintain all of the .UK domains, only charge companies like us when you first register or renew your domain name over the two year period - transfers between registrars is free!

Domains which are free to transfer:

  • .co.uk
  • .me.uk
  • .org.uk
  • .ltd.uk
  • .net.uk
  • .plc.uk

If your domain is not in the list above there may be a charge for transfering your domain to another registrar and will clearly shown at the time of order. This however extends the registration by another year on top of any remaining registration period.  Note that some registrars still charge you for transfering domains, normally when transfering away, so be careful with hidden costs.

Domains which we incur a transfer charge:

  • .com
  • .net
  • .org
  • .biz
  • .info
  • .us
  • .name
  • .eu
  • .mobi
  • .tel
  • .it
  • .me

(Note: Cheap business hosting can register all of the above and more including .in .tel and more.)

How do I transfer my domain name from Namesco

If you are looking to consolidate your domain name into one place you will need to transfer them from your existing registrar to our systems. Here are instructions on transferring your domain names from FastHosts or UKReg to Cheap Business Hosting.

Please note that some companies charge a release fee so please check with your current provider to see what charges they may impose. Also some registries or governing bodies charge a transfer fee, others are free - any costs that we incur to transfer your domain name(s) are charged to your account and will be clearly shown at the time of order. Form example Nominet, the UK registry, do not charge to transfer but domains such as .com, .net, .org do charge a transfer fee, normally equal to 1 years registration cost and will be clearly shown at the time of order.  This transfer cost extends your domain name registration by 1 year and so is not an administrative fee!

Transfer your .UK domains (co.uk, me.uk, org.uk, plc.uk, ltd.uk, net.uk)

Please Note : NAMSCO charge an Administration Fee to Transfer Domains

  1. Log into the NAMSCO control panel at http://admin.names.co.uk
  2. After logging in, click "Domain Names"
  3. Select the domain name that you'd like to transfer
  4. Click "DNS & Transfer Option"
  5. Click "Transfer Domain"
  6. Enter the IPS tag "GKSCOMPUTERS"
  7. Initialise the transfer

For non .UK domains e.g.. COM, NET, ORG

  1. Log into the Namesco control panel at http://admin.names.co.uk
  2. After logging in, click on "Domain Names".
  3. Select the domain name that you want to transfer.
  4. Click on "DNS & Transfer Option".
  5. Click on "Transfer Domain".
  6. Follow the onscreen instructions to transfer your domain name from Namesco. Choose to unlock the domain name.
  7. Contact Namesco support and ask them for your domain’s Auth or EPP Code.
  8. Initialise the transfer.
  9. Log out of your Namesco account.
  10. Log in to your Cheap Business Hosting account.
  11. Complete your Transfer-In Order with Cheap Business Hosting. Enter your domain name in the correct area of the formand click the "Transfer" button
  12. Whilst in your Cheap Business Hosting account page, please raise a support ticket detailing the domain name(s) you have requested to transfer to us along with their respecitve Auth / EPP Codes, as without these the transfer will fail.
  13. We will initiate the transfer requests on your behalf - please monitor your e-mail for a 'transfer agreement' e-mail asking you to agree or decline the transfer request.

 

If you are unsure about any of the above please contact our support team who will gladly assist you!

How do I transfer my domain names from GoDaddy?

If you are looking to consolidate your domain name into one place you will need to transfer them from your existing registrar to our systems. Here are instructions on transferring your domain names from GoDaddy to Cheap Business Hosting.

Please note that some companies charge a release fee so please check with your current provider to see what charges they may impose. Also some registries or governing bodies charge a transfer fee, others are free - any costs that we incur to transfer your domain name(s) are charged to your account and will be clearly shown at the time of order. Form example Nominet, the UK registry, do not charge to transfer but domains such as .com, .net, .org do charge a transfer fee, normally equal to 1 years registration cost and will be clearly shown at the time of order.  This transfer cost extends your domain name registration by 1 year and so is not an administrative fee!

Transfer your .UK domains (co.uk, me.uk, org.uk, plc.uk, ltd.uk, net.uk)

  1. Log in to your GoDaddy account as normal.
  2. Across the top of the main screen, click on the 'Account Manager' link.
  3. Your name, account number and Pin details should now be shown across the top of the screen.
  4. Click on the '****' next to the word Pin.
  5. This will now take you to your 'Account Security Information' page. Scroll down to the bottom.
  6. On the right hand side, at the bottom of your details you should see 'Call-in Pin'.
  7. Make a note of this number.
  8. Scroll back up to the top of this screen and click on the 'Contact Support' link on the right hand side.
  9. Click on the 'Email Us' tab.
  10. Click on the 'Email Support System' link.
  11. Click on the 'Email Us Now' on the right hand side above the 'Expected Response Time' message.
  12. Complete the required form, filling the required details as requested. Make sure you select the Product option 'Domain Transfers'.
  13. In the main 'Question' field make sure you clear show your 'Support Pin = xxxx'  [xxxx being the Pin you located earlier].
  14. Once the form is complete entre in the the 'Access Code' as displayed and press your entre key.
  15. The transfer request should now have been submitted and you should receive an email from GoDaddy acknowledging the request.

For non .UK domains e.g.. COM, NET, ORG

  1. Log in to your GoDaddy account as normal.
  2. Click on the 'Domain Manager' option shown in the left hand menu.
  3. This will open a new window listing all of your domains with GoDaddy.
  4. In the boxes provide tick each name you are looking to transfer away.
  5. Next click on the padlock symbol on the top menu labelled 'locking'.
  6. A separate window will open with the word 'locking' shown and a tick beside it.
  7. Remove the tick and click the OK button.
  8. You may be warned about unlocking your domains is a risky option to select - this is ok for now as you need the domains unlocked to be able to transfer them.
  9. Click on the OK button to be returned to the list of domains.
  10. Now click on the domain name you are looking to transfer.
  11. You will now see a screen full of various information about your domain name - click on the left hand side option called 'Authorisation Code - send by email'.
  12. This will send the EPP transfer code to the e-mail address contained within the Administrative Whois Record.
  13. This EPP code is needed on our system to authorise a transfer between registrars.
  14. Repeat this EEP Code request for each domain you are looking to transfer away.
  15. You can now log out of GoDaddy
  16. Log in to your client account with Cheap Business Hosting.
  17. Place a new order to 'transfer a domain' completing the required fields.
  18. Whilst logged in to your Cheap Business Hosting account page, please raise a support ticket detailing the domain name(s) you have requested to transfer to us along with their respecitve Auth / EPP Codes, as without these the transfer will fail.
  19. We will initiate the transfer requests on your behalf - please monitor your e-mail for a 'transfer agreement' e-mail asking you to agree or decline the transfer request.
  20. Once we have received your transfer order we will process it and keep you informed of it's progress.

 

If you are unsure about any of the above please contact our support team who will gladly assist you!

How do I transfer my domain from Fasthosts or UKReg?

If you are looking to consolidate your domain name into one place you will need to transfer them from your existing registrar to our systems. Here are instructions on transferring your domain names from FastHosts or UKReg to Cheap Business Hosting.

Please note that some companies charge a release fee so please check with your current provider to see what charges they may impose. Also some registries or governing bodies charge a transfer fee, others are free - any costs that we incur to transfer your domain name(s) are charged to your account and will be clearly shown at the time of order. Form example Nominet, the UK registry, do not charge to transfer but domains such as .com, .net, .org do charge a transfer fee, normally equal to 1 years registration cost and will be clearly shown at the time of order.  This transfer cost extends your domain name registration by 1 year and so is not an administrative fee!

Transfer your .UK domains (co.uk, me.uk, org.uk, plc.uk, ltd.uk, net.uk)

  1. Login to your UKREG Control Panel at: http://www.ukreg.com.
  2. To transfer a Fasthosts domain away from UKreg, you’ll first need to check if it was initially registered at UKreg or if it was transferred into UKreg from elsewhere.
  3. Click on the "Members Login" link at the top of the page.
  4. Go to UKreg and select "Configure Domains".
  5. Select the domain you are moving and select: "Change IPS Tag".
  6. The IPS tag for Cheap Business Hosting is "GKSCOMPUTERS" - please entre exactly as shown.
  7. If the domain was transferred into UKreg you must also send a fax, on headed notepaper, to UKreg providing the following information:

The new IPS tag name (which is GKSCOMPUTERS)
The username and password for your UKreg account
The domain name
The support fax number for UKreg is 0870 888 3555.

For non .UK domains e.g.. COM, NET, ORG

  1. Login to your UKREG Control Panel at: http://www.ukreg.com
  2. Click on the “Members Login" link at the top of the page.
  3. Select "Configure Domains" in the middle of the page.
  4. Log into your UKreg account.
  5. Select the domain you wish to unlock.
  6. Click "Unlock For Transfer"
  7. Click "Confirm”.
  8. Contact UKreg support and ask them to send you your Auth or EPP Code.
  9. Log out of your UKReg account.
  10. Log in to your Cheap Business Hosting account.
  11. Complete your Transfer-In Order with Cheap Business Hosting. Enter your domain name in the correct area of the formand click the "Transfer" button
  12. Whilst in your Cheap Business Hosting account page, please raise a support ticket detailing the domain name(s) you have requested to transfer to us along with their respecitve Auth / EPP Codes, as without these the transfer will fail.
  13. We will initiate the transfer requests on your behalf - please monitor your e-mail for a 'transfer agreement' e-mail asking you to agree or decline the transfer request.

 

If you are unsure about any of the above please contact our support team who will gladly assist you!

How do I transfer my domain from 1and1?

If you are looking to consolidate your domain name into one place you will need to transfer them from your existing registrar to our systems. Here are instructions on transferring your domain names from 1and1 to Cheap Business Hosting.

Please note that some companies charge a release fee so please check with your current provider to see what charges they may impose. Also some registries or governing bodies charge a transfer fee, others are free - any costs that we incur to transfer your domain name(s) are charged to your account and will be clearly shown at the time of order. Form example Nominet, the UK registry, do not charge to transfer but domains such as .com, .net, .org do charge a transfer fee, normally equal to 1 years registration cost and will be clearly shown at the time of order.  This transfer cost extends your domain name registration by 1 year and so is not an administrative fee!

Transfer your .UK domains (co.uk, me.uk, org.uk, plc.uk, ltd.uk, net.uk)

You can, assuming you did not opt out, see your domain details by looking up your domain at Nominet.org.uk.  If you are transferring e-mails, websites or other details, make sure you make a back up of ALL your details on 1and1 as these will be deleted.

  1. Login to your 1&1 Control Panel: http://contract.1and1.co.uk.
  2. Log in using your 1and1 account number and password (if you have multiple domains with 1and1, choose the correct one).
  3. Choose the contract which contains the domains.
  4. Select whether you want to ‘Cancel Entire Contract’ or ‘Cancel Selected Domains’.
  5. Choose the “Execute On” for the domain.
  6. Change the cancellation option to “Change Provider”.
  7. Click “Continue”.
  8. Enter our IPS tag: GKSCOMPUTERS.
  9. Click “Finish”.
  10. 1and1 will send you an email to confirm you are the owner and complete the final transfer.

For other domains e.g.. COM, NET, ORG

  1. Go to the Admin control panel: http://admin.1and1.co.uk to unlock your domain
  2. Click ‘domains’, then select your domain and click ‘info’
  3. Choose Unlock on the domain you are transferring.
  4. Login to your 1&1 Control Panel: http://contract.1and1.co.uk
  5. Log in using your account number and password
  6. Choose the contract which contains the domains
  7. Select whether you want to ‘Cancel Entire Contract’ or ‘Cancel Selected Domains’
  8. Choose the “Execute On” for the domain
  9. Change the cancellation option to “Change Provider”
  10. You will then see the Auth Code (which will be called the ‘EPP’ code if your domain is less than six months old). Please make a note of this code as the transfer will not happen without it.
  11. From within your Cheap Business Hosting account page, please raise a support ticket detailing the domain name(s) you have requested to transfer to us along with their respecitve Auth / EPP Codes, as without these the transfer will fail.
  12. We will initiate the transfer requests on your behalf - please monitor your e-mail for a 'transfer agreement' e-mail asking you to agree or decline the transfer request.

Please Note : Do not forget to cancel your 1&1 hosting if you are no longer going to use it, otherwise 1&1 will continue to bill you for hosting services.

 

If you are unsure about any of the above please contact our support team who will gladly assist you!