Knowledge Base - cPanel
Cheap Business Hosting provide the user interface cPanel, allowing our clients to access and manage their hosting accounts quickly and easily. As part of this service, we also include Fantastico, the leading auto-installer of popular website software by a few simple clicks of your mouse button.
Fantastico provides updates to the various software packages from time to time, sometimes it may be a different version of the software compared to that available elsewhere on the web.
Software included with Fantastico
Blogs:
- b2evolution - Version 2.4.5
- Nucleus - Version 3.32
- WordPress - Version 2.8.2
Classifieds:
- Noah’s Classifieds - Version V8 3.2.0
Portals/CMS:
- Drupal - Version 6.13
- Geeklog - Version 1.5.1
- Joomla - Version 1.5.13
- Joomla - Version 1.0.15
- Mambo Open Source - Version 4.6.5
- PHP-Nuke - Version 7.9
- phpWCMS - Version 1.4.2 r327
- phpWebSite - Version 0.10.2
- Post-Nuke - Version 1.1.1
- Siteframe - Version 3.2.3
- Typo3 - Version 4.2.8
- Xoops - Version 2.3.1
Customer Support:
- Crafty Syntax Live Help - Version 2.15.0
- Help Center Live - Version 2.1.7
- osTicket - Version 1.6 RC5
- PerlDesk - Version 4.012.2 (Commercial, needs license)
- PHP Support Tickets - Version 1.9
- Support Logic Helpdesk - Version 1.2
- Support Services Manager - Version 1.0b
Discussion Boards:
- phpBB - Version 3.0.4
- SMF - Version 1.1.10
E-Commerce:
- CubeCart - Version 3.0.17
- OS Commerce - Version 2.2 Release Candidate 2a + buySAFE
- Zen Cart - Version 1.3.8a [Patched]
FAQ:
- FAQMasterFlex - Version 1.51
Hosting Billing:
- AccountLab Plus - Version 2.8 r14(Commercial, needs license
- phpCOIN - Version 1.4.4
Image Galleries:
- 4images Gallery - Version 1.7.6
- Coppermine Photo Gallery - Version 1.4.25
- Gallery - Version 2.3
Mailing List:
- PHPlist - Version 2.10.10
Polls and Surveys:
- Advanced Poll - Version 2.03
- LimeSurvey - Version 1.85+
- phpESP - Version 1.8.2
Project Management:
- PHProjekt - Version 5.2.2
- dotProject - Version 2.1.2
Site Builders:
- Soholaunch Pro Edition - Version 4.9.3 r17 (Commercial, needs license)
- Templates Express
Wiki:
- PhpWiki - Version 1.2.11
- TikiWiki - Version 3.1
Other Scripts:
- Dew-NewPHPLinks - Version 2.0.1.0b SEF w/Thumbshots
- Moodle - Version 1.9.4
- Open-Realty - Version 2.5.7
- phpAdsNew - Version 2.8.1
- PHPauction - Version 3.2
- phpFormGenerator - Version 2.09c
- WebCalendar - Version 1.2.0
Cheap Business Hosting allow you to create Sub Domains within your cPanel. A Subdomain is an extension of your main domain name. For example: news.mydomainname.co.uk (The added "news" is a known as a subdomain of mydomainname.co.uk).
Instructions:
- Log in to your cPanel account
- Scroll down the main panel until you see the "Subdomain" Icon
- Click on this Icon to open configuration page
- Enter the name you require before the domain (Note: if you have more than one domain with us, please select the correct one from the drop down list)
- Enter the Root Path you want this Subdomain to go to.
- Click "Create" to Complete
- Click on the "Home" button on the top left corner of panel to return to the main page
Click here to watch a video Tutorial
A real life example
To help explain what a subdomain is lets follow this real life example.
We will assume that you have a website that is located under your main folder "/public_html", your visitors accessing it via "www.mydomainname.co.uk" and you would like to expand your website with a blog using WordPress, with your visitors using "blog.mydomainname.co.uk" to access it.
- From within your cPanel account, use Fantastico to install "WordPress".
- During this installation you will be asked where you would like it to be installed and you have chosen "/public_html/myblog" as the folder name.
- Once this installation has completed we need to add a subdomain to your expanded website
- From your main cPanel homepage click on "Subdomain" icon (normally about halfway down then screen.)
- Now enter "blog" in the first box called "Subdomain"
- Choose the domain you are wanting to use from the drop down list.
- In the box called "Document Root" point to the folder you installed WordPress in, in our example this is "/public_html/myblog".
- Finally click on the "Create" button
- The newly created subdomain should now appear in a list, along with any other subdomains you may have running under your account.
Now when anyone types in "blog.mydomainname.co.uk" in their web browser it will open your WordPress blog.
Once you have signed up to a hosting package with Cheap Business Hosting, you will receive an e-mail with instructions on how you can access your cPanel account. This is where you can administer your hosting and e-mail.
When you log in for the first time you should be presented by the start-up wizard. This wizard functions as a guide to setting up a new account. If, for whatever reason, the start-up wizard is not presented on the first login, or if it is ever necessary to reconfigure your account, you can access the start-up wizard by clicking the Getting Started Wizard icon in the Preferences area of the cPanel interface.
Language
This feature defines the default display language of the cPanel interface - currently set to English. More languages are available - please contact us via our support system if you need a language that is not provided on this screen.
To change the default language:
- Select a language in the pull-down menu.
- Click Change.
Introduction to Web Hosting
These screens contain information and set-up help on an array of topics including the disk directories, getting files to your website, the File Manager, Web Disk, and FTP Accounts. If this is your first website, we strongly recommend reading through these pages to get gain a better understanding of web site management.
Web Disk Accounts
cPanel offers a Web Disk application wherein files can be managed and manipulated using your operating system’s interface just like you had an additional hard drive installed in your PC. New users may be most comfortable with this file management method.
The Web Disk will open a window on your computer, allowing new files to be moved, deleted, or added to the server, just as you would manage files on your personal computer.
To log into a Web Disk account:
- Click the Access Web Disk button.
- Choose your operating system (OS): Windows®, Mac®, or Linux.
Remember: Choose the version or distribution of your operating system using the pull-down menu.
- Click Go under the appropriate operating system to download the script file.
- Open and run the script file, accepting any certificates.
When the Web Disk configuration is completed successfully, a new window containing your website’s content will be opened on your computer. From this window, your website’s files can be managed just like you would manage files on your personal computer.
Once you have added a Web Disk account to you server, it can be accessed quickly in the future by clicking the Access Web Disk button at the main Web Disk page. You are also able to change the password, delete, or password protect directories for existing Web Disk accounts under the Actions heading in the Web Disk Accounts Management list.
New Email Account Setup
This feature allows you to set up any new email accounts you would like to use.
To create a new email address:
- Enter the address you would like to use into the Email field.
- Don’t forget to set the domain with the pull-down menu, to the right of the Email text field.
- Enter the new password into the Password field.
- You can use the Generate Password link to have a strong password generated for you.
- Confirm the password in the Password (Again) field.
- Set the maximum amount of disk space this email address will be allowed to use in the Mailbox quota field.
Note: This setting is optional.
- Click Create.
Set Default Address
This address will receive any mail sent to an invalid email address for the current domain. The default address is also commonly called a “catch-all address.”
It is possible to define how the default address handles the incoming messages.
To set up your default address:
- Select the domain for which you wish to set up a default address.
- Click one of the following options:
- Forward to email address -- Enter the address in the text box.
- Discard with error to sender -- Enter an error message for the sender to read.
- You can also click Advanced Options to:
- Discard incoming messages without an automatic response. (Note that this option is not recommended since the sender will be unaware that the delivery failed.)
- Automatically forward messages to a program by defining a path to the program, for example /home/$utility, in the Pipe to a Program field.
- Click the Change button.
- Click Next Step.
Note: If your domain is targeted by spammers, forwarding mail to a default address is likely to yield a large amount of spam.
Webmail
Webmail allows you to access your email accounts through a web browser such as Internet Explorer®, Safari® or Firefox. The main advantage to checking your email via the web, rather than an email application on your computer, is that you can easily access your email account from any computer with an Internet connection and a web browser.
To use WebMail:
- Click Access cPanel Webmail.
- Enter your password.
- Select a WebMail client.
The email account will be opened through your browser. The WebMail client will then retrieve all read and unread messages associated with your email account.
You may also log into WebMail without accessing cPanel by entering https://example.com:2096 into your web browser, where your domain name would be entered in place of example.com. Once you provide your username and password, you will be able to select a WebMail client.
Note: To create a shortcut, drag the Access cPanel Webmail link to your desktop or Bookmarks toolbar.
When you are finished configuring WebMail, return to this screen and click Next Step.
Contact Info and Preferences
This function allows you to define the email address(es) at which the server should send you updates. These email addresses will function as the main contact point for notifying you of new information regarding your website.
It is recommended that you use an email address not affiliated with your website, as this could be useful if your website’s email stops working.
To configure these preferences:
- Enter the email address through which you would like to be contacted by the server into the first text field.
- You may enter another email address through which you would like to be contacted by the server into the second text field.
Note : This step is optional.
- Use the 3 checkboxes to select when the server should contact you. An email can be sent when:
- Your disk quota is almost full: This means that your website is close to reaching the maximum amount of disk space that you are allowed. A full disk quota results in you being unable to modify existing files or add new files to your website. Delete old or unused files, or upgrade your hosting plan, to fix this issue.
- Your bandwidth is reaching its limit: This means that your website has received the maximum amount of traffic it is allowed. When your maximum bandwidth has been reached, people will no longer be able to access your website. You must upgrade your hosting plan or purchase additional bandwidth to fix this issue. Otherwise, your site will offline until the limit is reset, this is on the first day of the following month.
- Your email accounts approach the quota: This means that one of your email addresses is close to using the maximum amount of disk space it is allowed. Delete old email, old backups, or upgrade your hosting plan, to resolve this issue.
- Click Save.
- Click Next Step.
Style
cPanel offers several styles for you to choose from, including a style optimised for mobile web browsers.
To change your style:
- Click the Switch Style to ... button corresponding to the style you wish to use.
- Click Next Step.
The cPanel Wizard includes a great selection of steps that help you configure the basic information and set up a few things to get your cPanel customised for you.

This selection includes choosing which language you want to work in, an introduction into Cheap Business Hosting CMS package, How your site works, setting up an e-mail and changing and configuring contact information. You can at any time skip any of the steps within the wizard.
Instructions
- Log in to your cPanel by using the link provided in your introduction e-mail
- At the top of your panel will be the "Preference" Bar (Shown above)
- Click on "Getting started Wizard"
For further information about the Getting Started Wizard please read this page
Cheap Business Hosting provides access to the Fantastico De Luxe Automated Installer within your cPanel hosting account. Fantastico De Luxe allows users to, at a click of a button, install software onto their account. The amount of software you can use will be mainly determined by the amount of databases your chosen hosting package allows, as most of these products are database driven.
Please be aware that the software below is currently available on Fantastico De Luxe however it may not be available within your hosting package. Also some of the software, even though it can be installed by Fantastico De Luxe, may still require the purchase of a license from the software originators. Selecting the product from the Fantastico list will provide further information of what each product needs.
Instructions:
- Log into your cPanel account.
- Scroll down the page to you see the "Fantastico De Luxe" icon
- Click on this Icon to open new page
- Select which software you would like to install on your server.
- Click on "New Installation"
- Complete the questions asked on next page
- NOTE: If you are installing software for your main website, DO NOT CHANGE THE installation directory of the software. If you are adding extra software as well as your main website for example a blog or a forum, then change the installation directory to a something like /blog or /forum.
- Once completed, Click on "Install"
- Press "Confirm" on the next Page
- Make sure you bookmark as stated the address of your new software as it may be different from your main website address. (Example: If you are installing WordPress for a blog, you will have two bookmarks. One for seeing the main site and another for the Administration area)
- Your new software is up and running.
Fantastico De Luxe software
Software for Blogging
- b2evolution
- Nucleus
- WordPress
Content Management Software (CMS)
- Drupal
- Geeklog
- Joomla 1.5
- Joomla
- Mambo Open Source
- PHP-Nuke
- phpWCMS
- phpWebSite
- Post-Nuke
- Siteframe
- TYPO3
- Xoops
Customer Relationship Software
- Crafty Syntax Live Help
- Help Center Live
- osTicket
- PerlDesk
- PHP Support Tickets
- Support Logic Helpdesk
- Support Services Manager
Discussion Board Software
- phpBB
- SMF
E-Commerce Software
- CubeCart
- OS Commerce
- Zen Cart
Frequently Asked Question Software
- FAQMasterFlex
Image Galleries Software
- 4Images Gallery
- Coppermine Photo Gallery
- Gallery 2
Polls and Surveys Software
- Advanced Poll
- LimeSurvey
- phpESP
Project Management Software
- dotProject
- PHProjekt
Site Builders Software
- Pro Edition
- Templates Express
Wiki Software
- TikiWiki
- PhpWiki
Other Scripts
- Dew-NewPHPLinks
- Moodle
- Noahs Classifieds
- Open-Realty
- phpAdsNew
- PHPauction
- phpFormGenerator
- WebCalendar
When we create your cPanel account, the system automatically creates a "master" FTP account which provides access to all of your accounts folders. There are times when you may wish to have separate FTP accounts for different areas of your website - maybe you have clients who wish to upload or download files from your website but making sure that they are unable to see anything else on your site. Using Free FTP software like Classic FTP, FileZilla, Cyberduck you can easily drag and drop files from your own computer to your hosting account.
By the way, in case you are interested, FTP stands for File Transfer Protocol.
How to add additional FTP accounts :
- Log in to your cPanel account.
- Scroll down the main page to "Files" and click on the "FTP Accounts"
- Add a name which will make up the FTP username
- Add a password. (Our system will tell you how good it is!)
- Repeat and add the password again
- Choose which directory to give access to. (Careful as you could give someone access to the wrong part of your site!)
- In Quota, select the maximum directory size you want this account to have access to, up to your maximum disk allowance.
- Click on "Create" to save details
- Click on "Home" in the top left corner to return to main screen.
Once you have set up a FTP Account, you will need the client software configuration details. Be very careful as adding the wrong information may result in blocked access.
When your cPanel is first set up, our systems automatically create a password for you to access your control panel.
You can, at any time, create a different password or let the system create one for you. Please be very careful with this option as we do not have access to your passwords and will not be able to tell you what it is - if you have problems we can only reset it for you.
Changing your cPanel password :
- Log in to your cPanel account.
- Locate the "Preferences" section.
- Under here there is a icon called "Change Password".
- Where requested enter in your current password.
- Now enter in your new password in both boxes (for verification of spelling etc).
- You can opt for the system to generate one for you by clicking the "Genertate Password" button.
- Click on the button called "Change your password now".
Yes with pleasure!
If you are new to either cPanel or even the Internet, it can feel very daunting with all the technical terms etc. At Cheap Business Hosting want to make your experience enjoyable but informative so we have provided you with the meanings of various terms you will come across whilst using cPanel account:
Glossary Terms for cPanel
Account: A record for accessing private information. For example, your cPanel account lets you manage your website. In cPanel, other instances of the term “account” occur in email and FTP.
Account-Level Filter: A rule applied to a group of email accounts, that determines where email, delivered to a specific user and meeting certain criteria, will be delivered. See also Filter.
Addon Domain: An additional domain name associated with your cPanel account. Each addon domain is stored in its own directory which you can configure. This allows you to manage multiple domains from a single cPanel account. Addon domains must be registered with a domain name registrar to work.
Analog: A program that provides information about the visitors to your website in both graphical and statistical views. More information about Analog can be found at its website: http://www.analog.cx/.
Anonymous FTP: A process whereby visitors without FTP accounts may upload and download files to and from your site. Although it poses security risks, anonymous FTP can be convenient if you wish to make files publicly available for downloading. When setting up anonymous FTP, it is important to protect any sensitive information by changing file permissions and directory access permissions.
Apache: A program that receives requests from web browsers. It then responds by “serving” web pages to the browsers; for this reason, it’s called web server software.
Apache Handler: A means of telling the Apache software how to process a given type of file. By default, Apache only handles certain file types; using cPanel, you can configure Apache handlers for other file types. For more information, see Apache's handler documentation.
Authentication: A process for confirming the identity of someone with whom you want to share sensitive information. On the web, authentication usually involves either a username and password set or a public/private key pair.
Auto Responder: A feature of cPanel that allows you to set up automated replies to incoming email. This feature can be useful for confirming the receipt of mail, or for informing correspondents that the recipient is unavailable (for example, while on vacation).
AWStats (Advanced Web Statistics): A program that provides information about the visitors to your website in both graphical and statistical views. More information about AWStats can be found at its website: http://sourceforge.net/projects/awstats/.
Backscatter: Bounce email messages (or failed Delivery Status Notifications) erroneously sent to a domain whose name has been forged as the sender of spam. Using SPF on your mail server should reduce backscatter.
Backup: A copy of your website’s files, directories, databases, and email configurations. Keeping a backup copy of your website on your personal computer is a wise precaution.
Bandwidth: The amount of data transferred to and from a web server. Every time a visitor views a file (whether it’s a web page, image, video, or audio file), that file has to be transferred to the visitor’s computer. Bandwidth is the total size of all these files transferred to your visitors’ computers. It is important to keep track of bandwidth usage, as it is limited by web hosts.
Banners: Images which appear on a website, often as advertisements at the top or bottom of a page. Often, banners alternate with each successive visit to the page.
BoxTrapper: An application included with cPanel that filters spam by requiring would-be senders to reply to a verification email (also known as challenge-response verification). Only after the sender is verified through the reply will his or her original email be accepted.
BoxTrapper Blacklist: A list of email addresses from which incoming mail will be automatically blocked. cPanel automatically sends a configurable warning message upon receipt of mail from a blacklisted address. See also BoxTrapper Ignore List and Whitelist.
BoxTrapper Ignore List: A list of email addresses from which incoming mail will be blocked. cPanel does not send a warning message upon receipt of mail from an ignored address. See also BoxTrapper Blacklist and Whitelist.
BoxTrapper Whitelist: A list of email addresses from which incoming mail will automatically be accepted. See also BoxTrapper Ignore List and Blacklist.
Build: A minor version of cPanel. Builds exist in four types which are, in order from least to most stable, EDGE, CURRENT, RELEASE, and STABLE. Please visit our installation documentation for an in-depth look at each build type.
Catch-All Address: The email address to which cPanel routes any email message sent to email accounts which do not exist at your domain. Also called a Default Address.
CGI (Common Gateway Interface): A protocol that lets a web server communicate with scripts and other software. cPanel’s CGI Center provides an array of CGI scripts that let you generate and manage useful features for your website, including a guestbook, clock, hit counter, countdown clock, and banner ads.
CIDR (Classless Inter-Domain Routing): A routing method that assigns each Internet user to a four-part IP address, with each part separated by a decimal, followed by a slash and a number between 0 and 32.
CLI (Command Line Interface): A means of communicating with a computer by typing commands. On Unix systems, this is also often called a shell.
Client: Any application that accesses a service on another computer. Web browsers such as Internet Explorer can be called web clients. FTP clients include FileZilla and Cyberduck.
cPAddons: Pieces of software that you can install on your website through cPanel. cPAddons provide useful tools to your website. Common examples include bulletin boards, chat programs, and online shopping carts.
CPAN (Comprehensive Perl Archive Network): The main repository of Perl modules, pieces of Perl software. The CPAN library (located at http://www.cpan.org) contains over 12,000 modules, most of which are free of charge. cPanel allows you to search CPAN and install Perl modules.
Cron Job: A command on a server, executed at regular intervals. These commands are stored in a Unix configuration file called crontab.
CSR (Certificate Signing Request): A request, which you send to a certificate authority, for an identity certificate. cPanel can generate a CSR for you, but since authorities vary with regard to the information they require, you should check their requirements before applying for a certificate.
Default Address: The email address to which cPanel routes any email message sent to email accounts which do not exist at your domain. Also called a Catch-All Address.
Directory (Folder): A repository for files, analogous to a file folder on your personal computer. In website management, a directory will contain your web files.
DNS (Domain Name System): The component of the Internet which acts as a “phone book,” converting human-readable domain names (such as www.example.com) into computer-readable IP addresses (such as 208.77.188.166, in the case of example.com).
Domain: The name you give your website, which will appear in your website’s URL and email addresses. Usually seen as example.com, where "example" is meant for your domain’s name.
DSA (Digital Signature Algorithm): A method of generating public and private keys for encrypting data. This algorithm was developed by the U.S. government.
Entropy Banner Manager: A script, included with cPanel, that lets you manage rotating banner images on your website.
Entropy Search: A script, included with cPanel, that creates a search engine for your website.
Error Pages: These pages display warning messages when visitors encounter problems while trying to access your site. cPanel lets you configure the error messages that display for your site. For an in-depth look at HTTP error codes, please visit our HTTP error codes documentation.
Filter: In cPanel, a tool that processes mail according to your preferences. For example, a filter can automatically discard spam or save mail from a specified sender to its own folder. In cPanel, filters can be applied to all email accounts on a domain (account-level), or customized for each individual account (user-level).
Forwarder: A tool that lets you forward a copy of every email message you receive to another address. When a forwarder is set up, you will still receive mail at the original recipient address. If, however, you create a forwarder without first creating the original address, messages will be forwarded to the end address without being sent to the original address, as it does not exist.
FrontPage®: A Microsoft® application that allows you to edit your web page in WYSIWYG (what-you-see-is-what-you-get) format, rather than using HTML code. cPanel provides FrontPage extensions, so you can publish your site using FrontPage, allowing you to skip the FTP process. Newer versions of FrontPage allow you to publish your site using FTP or WebDAV. See the FrontPage User Manual for more information about publishing.
FTP (File Transfer Protocol): A method of transferring files from one computer to another. cPanel comes equipped with an FTP server that can be configured to your preference. An FTP client must be installed on your computer in order to send files to and receive files from the FTP server. Some FTP clients include FileZilla (for Windows®, Linux, and Unix), and Cyberduck (for Mac®).
FQDN (Fully Qualified Domain Name): A name that uniquely defines a domain’s location. It is usually seen as host.example.com. with a trailing dot. For the purposes of cPanel, including a final dot is not necessary, but the domain name must contain at least 2 dots.
GnuPG (GNU Privacy Guard): Free encryption software that lets you generate a matching public and private key. These keys are useful for keeping files private during transfer.
gzip: A program which compresses files for quick transfer. The compressed files use the filename extension .gz.
Home Directory: Your cPanel account’s highest-level directory, which contains all the files and directories used by websites managed through your account. Files placed in your home directory are not viewable online unless they reside in the public_html directory or a subdirectory of public_html.
HotLink: Also known as an “inline link.” A hotlink is a direct link that embeds a file (such as an image or video) from your site into another website. When another site embeds your files, it is using your bandwidth to serve those files.
.htaccess: A file that resides in a specific directory, and contains configuration information applying to all the information in that directory. The .htaccess file may also contain authentication instructions.
HTML (Hypertext Markup Language): The language in which most pages on the World Wide Web are written.
.htpasswd: A file that resides in a specific directory, along with an .htaccess file. The .htpasswd file contains encrypted password information when authentication has been set up for the directory.
HTTP (Hyptertext Transfer Protocol): The method (protocol) for transferring data over the Internet.
IMAP (Internet Message Access Protocol): Along with POP3, one of the two most widely used email transfer methods. IMAP synchronizes email account information with the mail server on a regular basis. If you log in to multiple computers to check your email, IMAP will allow you to see what messages you have viewed, replied to, forwarded, etc. POP3 does not allow you to see this information.
Index Page: The page viewed by default when a visitor accesses a directory of your website. If no index page exists for the specified directory, the visitor will see a list of files in that directory, unless you turn off indexing in cPanel. This page is typically index.html, index.htm or index.php.
IP (Internet Protocol) Address: A number that identifies a computer on a network, making it possible for other computers to find and communicate with it.
Java: A computer programming language used by many web applications. cPanel uses the Java language to provide the SSHTerm and Java Telnet features. These small applications, which run within the context of a web browser, are called applets.
Key: In cryptography, a key is used to encrypt or decrypt information. Keys are an important part of encryption and security and should be guarded appropriately.
Leech: A visitor who uses another person’s password to access a restricted area of a website. cPanel allows you to prevent leeching by redirecting likely offenders or disabling accounts whose passwords have been compromised.
Legacy: A term for an old software program or computer system that is still in use.
Local Host: An easy way to refer to the computer that you are currently working on.
Log: A file, automatically created by the server, that records activities performed by or on the server. For instance, error logs are lists of errors that visitors have encountered on your site.
Mailing List: A list of email addresses which list members can use to communicate. Alternatively, such a list can be used to send email messages to a large group of people. cPanel uses a program called Mailman for mailing list software; for more information, please see its website, http://www.list.org.
MIME (Multipurpose Internet Mail Extensions) Type: Now called an Internet media type, this component of a file identifies the file type, so that web browsers know how to handle it. cPanel lets you specify which application should be used to open files with a given extension.
MX (Mail eXchanger) Entry: A record that specifies where email should be sent for a domain, as it contains the mail server’s IP address. If you are using an email scanning service or custom mail delivery, you may need to change the MX record for your domain.
MySQL: This term refers to a database management tool, as well as the type of database it manages. Such databases are integral to applications like bulletin boards and retail shopping. cPanel provides an integrated MySQL interface as well as a MySQL database editing tool called phpMyAdmin.
Nameserver: A computer that contains a list of domain names and their corresponding IP addresses. These computers are spread through the Internet and allow you to find where a domain is located. Nameservers gather data about domains over time; therefore, changes to DNS records can take up to a week to reach all the nameservers on the Internet (or “propagate”).
Parked Domain: A second domain that points to your primary domain. When users attempt to access the parked domain, they will see your main website. For example, both http://www.cpanel.net and http://www.cpanel.com go to the same place, as cpanel.com is a parked domain for cpanel.net.
PEAR (PHP Extension and Application Repository): A repository of PHP code. cPanel allows you to search for and install PEAR packages consisting of PHP programs which can perform useful functions for your website.
Perl: Known for its ability to process text, Perl is a useful language for web applications. Perl applications are commonly found as .pl, .pm, and .cgi files and may require Perl modules. Perl modules can be installed within cPanel.
Perl Module: A piece of software written in the Perl language. Modules are common pieces of software that are reused often. For example, rather than writing a set of functions to display calendars, you can simply use a calendar module.
PHP: A computer scripting language in which many web-based applications are written. PHP applications are commonly found with the filename extensions .php, .php4, or .php5. Some PHP applications require PEAR packages, which can be installed in cPanel through the PHP PEAR Packages feature.
PHP Package: A piece of software written in the PHP language.
phpMyAdmin: A graphical application that allows you to manipulate and manage MySQL databases over the Internet. Full documentation for phpMyAdmin can be found at its creators’ website: http://www.phpmyadmin.net.
POP3 (Post Office Protocol version 3): Along with IMAP, one of the two most widely used email transfer methods. POP3 simply copies every message in your email account to your local computer. No information is sent back to your email account about message replies, forwarding, etc. If you use multiple computers to check your email, it is advised that you use IMAP instead of POP3.
POSIX (Portable Operating System Interface): A standardized collection of commands for the Unix operating system.
Private Key: A string of characters that a computer uses to encode or decode encrypted messages it receives. Encryption schemes use a matching pair of keys (one public, one private) to create a secret code so that anyone looking at messages sent from or received by your computer will be unable to determine the contents of those messages without access to the private key. A private key is integral to protecting your confidential information and should be safeguarded appropriately.
Proxy: In computing, a computer or program that serves as an intermediary between two other entities. For instance, a proxy server receives a request from a client, finds the requested resource, and returns it to the client. You can use the cPanel Proxy to access to your cPanel interface when normal access is blocked (for example, from behind a firewall).
Public Key: A string of characters that a computer uses to encode or decode encrypted messages it receives. A public key is provided to anyone you wish to send sensitive information to. Typically, a public key will be placed on a server so you can access that server with encryption.
public_ftp: The subdirectory, located inside your home directory, that holds files available for public download. This is the default directory users will access when they connect to your site via anonymous FTP.
public_html: The subdirectory, located inside your home directory, that holds the files that make up your website. The www directory is a link to public_html. Any files and folders inside of public_html are visible over the Internet, unless you specifically protect them with password protection or using a .htaccess file.
Redirect: A feature that allows you to send visitors who try to access one URL to another URL. cPanel allows you to set up either temporary or permanent redirects. Redirects are useful when you change the URL of a page on your website. You can put up a redirect at the old URL to make sure your visitors are automatically sent to the new URL.
Referer: A web page which links to your site; also called an “HTTP referer.” This spelling is the industry standard term, though it is based on a misspelling of “referrer.”
Root: Specific to Unix and Unix-based systems, a computer account, used by a system administrator, which carries full privileges for configuring a computer system. Also called “superuser.”
RSA: An algorithm for generating public and private keys when sending encrypted data between a local machine and a remote machine. The name of this method is not an abbreviation; it is named after its three inventors.
SCP (Secure Copy Protocol): A method of transferring encrypted files from one computer to another. This method prevents data from being intercepted and read.
Shell: Software that allows you to interact with a computer. Many Unix shells allow you to type commands, and are often referred to as CLIs, or command line interfaces.
Shortcut: A link to an application which allows you to access it from a convenient location, like your computer’s desktop.
Spam: Chiefly, unsolicited email sent in bulk, usually by an automated system. As spam is considered a costly nuisance to the recipient, cPanel includes features like SpamAssassin and BoxTrapper that can cut down on the amount of spam received.
SpamAssassin: An application which can filter suspected spam before you receive it. SpamAssassin can be configured to filter spam more or less aggressively, according to your needs. Learn more about SpamAssassin at its website: http://spamassassin.apache.org/.
SPF (Sender Policy Framework): A feature that allows a recipient server to verify that an email message has really been sent from from the domain specified in the From: field. Enabling SPF can prevent your server from receiving replies to spam that has forged your domain name as part of the sender’s address. SPF only works if both the sending and receiving mail servers have SPF enabled.
Spoofing: In email, this term is used to describe the forgery of a domain name as the sender in the header of an email. Enabling SPF makes it more difficult for spammers to spoof your domain.
SSH (Secure Shell Handler): A network protocol that allows a user to log into a remote machine user account securely. cPanel can create keys for authenticating your identity during SSH login, and provides a Java applet for accessing SSH through your web browser.
SSL Certificate: An electronic document (using the filename extension .crt) which binds a public key to an identity consisting of an email address, company, and location. This electronic document is a key piece in an authentication process.
SSL (Secure Sockets Layer)/TLS (Transport Layer Security): TLS is simply the more recent version of SSL. Both are cryptographic schemes that allow for secure interaction between a web browser and a web server. All sensitive data (credit card numbers, login information, etc) that is transmitted over the internet should be protected by SSL/TLS. You can install an SSL certificate on your web site to allow your site to be protected by SSL/TLS.
Subdomain: A subsection of your website that exists as a subdirectory in your home folder. If your domain were example.com, then the subdomain URL would appear as subdomain.example.com.
Tar: Originally derived from “Tape Archive,”a program that collates files for transfer or distribution. Files processed by this program are usually compressed, commonly called “tarballs,” and use the filename extension .tar. Due to the compression commonly used, .tar often precedes the .gz file extension.
Tarball: A file collated by the tar program, and usually compressed.
Telnet: A network protocol that allows a user to log into a remote machine user account remotely. Telnet is similar to SSH, but less secure. Telnet should not be used to connect to your web site except for testing purposes. Login information is sent through Telnet as plain text and can be easily intercepted.
Thumbnail: A version of an image file that is reduced in size, allowing for easy viewing of multiple images. cPanel includes a Thumbnailer tool as part of its Image Manager section.
Thumbnailer: A cPanel tool that automatically sizes down all the images in a directory. The new thumbnails are stored in a subdirectory named */Thumbnails, where * is meant to represent the parent directory containing the original images.
URI (Universal Resource Identifier): On the web, a URI is a string of characters that identifies a website. URI is often used synonymously with the terms “URL” and “web address,” although there are technical differences among the three.
URL (Universal Resource Locator): On the web, a URL is a string of characters that identifies the location of a website. Since IP addresses are difficult to remember, URLs are used instead. For example, it is much easier to remember to go to http://www.example.com than http://208.77.188.166. URL is often used synonymously with the terms “URI” and “web address,” although there are technical differences among the 3.
User: A person who uses a computer to accomplish some purpose.
Visitor: A person who views your website.
Web Browser: An application used to view and interact with sites and pages on the World Wide Web. Examples include Firefox®, Internet Explorer®, and Safari®.
Web Disk: A feature of cPanel that lets you manipulate your web files by dragging and dropping, just as you do on your local computer’s operating system.
Web Root: The top-most directory of your website (namely, public_html or www), inside which all of the files and subdirectories for your website reside.
Web Server: A program, such as Apache, which receives requests from clients (web browsers), retrieves the requested web pages, and “serves” them to the clients.
Webalizer, The: A program that displays various statistics for your website using tables and graphs. Full documentation for The Webalizer can be found at its creators’ website: http://www.webalizer.com.
Webmail: Any application which allows you to access your email through a web browser. The main advantage to webmail is the ability to access your email account from any computer connected to the Internet without having to install or configure a specific mail program.
WHM (WebHost Manager®): Companion software to cPanel, designed for web hosts.
www: For the purposes of cPanel, www is a link to the directory that holds the files that make up your website (/public_html).
Copyright : cPanel Twiki
The first time you open cPanel it will be in the default style but you are able to change the look and feel to something you personally like by switching to one of the fourteen styles built into the system. You can change the style as many times as you like. (Styles like this are often known as 'skins')

Instructions
- Log in to your cPanel by using link provided within your Welcome e-mail
- At the top of your panel will be the "Preference" Bar (Shown above)
- Click on "Change Style"
- Out of the fourteen themes provided, choose the one you like best
- Click on "Switch to xxxx" under the them you like
- In the top left hand corner, please "home" to go back to the main cPanel page
Yes.
To save time locating your Cheap Business Hosting cPanel you can drop cPanel bookmarks into your desktop at any time. There are two options, one for the main cPanel control panel and the other is for your cPanel webmail account
Intructions:
- Log in to your cPanel by using link provided within your introduction e-mail.
- At the top of your panel will be the "Preference" Bar (Example shown below)

- Click on the "Shortcuts" icon to display the available shortcuts (Example shown below)

- Drag the required link from the cPanel to your own Desktop. You can drag by right click and holding down the button of your mouse. Move the mouse pointer, still holding the right button, to the desired location. Release the button and the link should now appear.
- Click on the "Home" icon, located on the top left corner, to return to main page of you cPanel account.
Cheap Business Hosting allows you to add the Drupal CMS system in to all of it's hosting packages. If you have not read the introduction before this, please be aware that Drupal is not for beginners as knowledge of PHP and CSS is required. Drupal is one of the most powerful Content Management system available allowing you to create anything from a very basic website to a state of the art e-commerce or social networking site.
Cheap Business Hosting provides a full website design and integration service to update and convert your current website into Drupal. In this service we work with you to create a "theme" [a look and feel] as well as adding the necessary modules that will work behind the scenes giving you a site that beats your competitors! For further information on our Drupal site building service please contact our sales team via the support section - we are more than happy to help!
How to install Drupal into your Hosting Package.
- Log into your control panel.
- Scroll down the page to you see the "Fantastico De Luxe" icon and click it.
- On the left hand side navigation, click on "Drupal".
- Click on "New Installation".
- Choose which domain you want to load Drupal on to.
- Choose the root of the Drupal site. In most cases this will be the main domain so leave this empty. If you are not sure what are talking about, we recommend you leave it alone! If you want further information or help please raise a help desk ticket and one of our support staff will assist you.
- Choose a username and a strong password. You will need this so you can log in to the website once it has loaded and make the changes you want to. Make sure you fill these in exactly how you want them as there is no going back to change them once the site has installed. At worst you will have to remove the current installation of Drupal and start again!
- Choose which e-mail address you want the Drupal system to use as the primary contact account. This does not have to be the same as your main cPanel address but if makes sense for it to be one of the e-mails working within your account with Cheap Business Hosting.
- Click on "Install Drupal"
- You will then be asked to confirm, Click "Continue"
- That's it! Please take a note of the web address that is display as this is the location you will need to access your new Drupal site.
Congratulations you have now installed Drupal.
