Knowledge Base - GoDaddy

How do I transfer my domain names from GoDaddy?

If you are looking to consolidate your domain name into one place you will need to transfer them from your existing registrar to our systems. Here are instructions on transferring your domain names from GoDaddy to Cheap Business Hosting.

Please note that some companies charge a release fee so please check with your current provider to see what charges they may impose. Also some registries or governing bodies charge a transfer fee, others are free - any costs that we incur to transfer your domain name(s) are charged to your account and will be clearly shown at the time of order. Form example Nominet, the UK registry, do not charge to transfer but domains such as .com, .net, .org do charge a transfer fee, normally equal to 1 years registration cost and will be clearly shown at the time of order.  This transfer cost extends your domain name registration by 1 year and so is not an administrative fee!

Transfer your .UK domains (co.uk, me.uk, org.uk, plc.uk, ltd.uk, net.uk)

  1. Log in to your GoDaddy account as normal.
  2. Across the top of the main screen, click on the 'Account Manager' link.
  3. Your name, account number and Pin details should now be shown across the top of the screen.
  4. Click on the '****' next to the word Pin.
  5. This will now take you to your 'Account Security Information' page. Scroll down to the bottom.
  6. On the right hand side, at the bottom of your details you should see 'Call-in Pin'.
  7. Make a note of this number.
  8. Scroll back up to the top of this screen and click on the 'Contact Support' link on the right hand side.
  9. Click on the 'Email Us' tab.
  10. Click on the 'Email Support System' link.
  11. Click on the 'Email Us Now' on the right hand side above the 'Expected Response Time' message.
  12. Complete the required form, filling the required details as requested. Make sure you select the Product option 'Domain Transfers'.
  13. In the main 'Question' field make sure you clear show your 'Support Pin = xxxx'  [xxxx being the Pin you located earlier].
  14. Once the form is complete entre in the the 'Access Code' as displayed and press your entre key.
  15. The transfer request should now have been submitted and you should receive an email from GoDaddy acknowledging the request.

For non .UK domains e.g.. COM, NET, ORG

  1. Log in to your GoDaddy account as normal.
  2. Click on the 'Domain Manager' option shown in the left hand menu.
  3. This will open a new window listing all of your domains with GoDaddy.
  4. In the boxes provide tick each name you are looking to transfer away.
  5. Next click on the padlock symbol on the top menu labelled 'locking'.
  6. A separate window will open with the word 'locking' shown and a tick beside it.
  7. Remove the tick and click the OK button.
  8. You may be warned about unlocking your domains is a risky option to select - this is ok for now as you need the domains unlocked to be able to transfer them.
  9. Click on the OK button to be returned to the list of domains.
  10. Now click on the domain name you are looking to transfer.
  11. You will now see a screen full of various information about your domain name - click on the left hand side option called 'Authorisation Code - send by email'.
  12. This will send the EPP transfer code to the e-mail address contained within the Administrative Whois Record.
  13. This EPP code is needed on our system to authorise a transfer between registrars.
  14. Repeat this EEP Code request for each domain you are looking to transfer away.
  15. You can now log out of GoDaddy
  16. Log in to your client account with Cheap Business Hosting.
  17. Place a new order to 'transfer a domain' completing the required fields.
  18. Whilst logged in to your Cheap Business Hosting account page, please raise a support ticket detailing the domain name(s) you have requested to transfer to us along with their respecitve Auth / EPP Codes, as without these the transfer will fail.
  19. We will initiate the transfer requests on your behalf - please monitor your e-mail for a 'transfer agreement' e-mail asking you to agree or decline the transfer request.
  20. Once we have received your transfer order we will process it and keep you informed of it's progress.

 

If you are unsure about any of the above please contact our support team who will gladly assist you!